Refund policy

Return Policy

If a disc arrives damaged or defective, we will be happy to replace it for you with a copy of the same title within 60 days of the shipment date. If a disc is unopened and you decide you no longer want it, we will gladly accept the item as a return and give you a refund for the cost of the merchandise only. Please include a note of explanation for your return and a copy of your invoice, or note your name, address, customer number, order number and order date. For further assistance, contact us here.  You may also call 1-629-899-9316 or email us at staff@hbdirect.com to receive a Return Authorization.